Account help & support
Contact Upmanch support
Choose the right support route and include the information needed to help you.
On this page
Choose a route
For a subscription question, choose Verification in the support form. Promotion-payment questions can use Other with a clear subject.
- Signed in: open Contact support in the app, or the website support form, and select the closest category.
- Cannot sign in: email support@upmanch.com from an address you control.
- Content or safety concern: use the content's Report action where available, with support as a follow-up route.
- Account or data deletion: use the secure deletion page; a support ticket is not required for the standard flow.
Include useful details
- Your username and a short description of what you expected and what happened.
- The exact error, approximate time and steps needed to reproduce it.
- Android, iOS or web, with the app and device/browser version.
- An existing support reference or relevant store order reference if this is a follow-up.
Keep private information private
Never send passwords, OTPs, recovery links, purchase tokens, full payment-card details or private keys. Do not attach identity documents unless directed to an appropriate secure process. Crop or redact screenshots. Keep the support reference and use it when following up instead of opening repeated requests. Response time depends on the issue; this page does not promise an immediate response. For immediate danger, use local emergency services.

