Terms of Use

01Our agreement with you

These Terms govern your use of Upmanch’s website, mobile applications and supported services. ‘Upmanch’, ‘we’, ‘us’ and ‘our’ refer to Upmanch. By registering or using the service, you agree to these Terms and the Community Guidelines. The Privacy Policy explains how information is processed; it should be read with this agreement.

If you do not agree, do not register or use the service. Feature-specific rules may supplement these Terms when presented before you use the relevant feature. A mandatory legal right takes priority over a provision that cannot lawfully apply to you.

02Age, eligibility and guardians

You must be at least 13 years old. People aged 13–17 must complete Upmanch’s verified parental-consent process before registration or account activation. A parent or lawful guardian must be an identifiable adult, have authority to give permission, and understand the account’s use and associated information processing.

Do not provide a false date of birth, impersonate a guardian, obtain another person’s approval deceptively, or register a child below the minimum age. A person acting for an organisation must have authority to bind it. Upmanch may request an appropriate eligibility check and restrict an account where age or authority is in dispute. Applicable law may impose additional requirements.

03Registration and account responsibilities

Provide accurate registration information, control the email address associated with your account, and keep your details up to date. Choose a username that does not impersonate another person, mislead people about an affiliation, or violate another party’s rights. Only use identities you are authorised to manage.

Protect your password, email account, trusted devices and recovery codes. Do not share, sell or rent access to your account. Account switching requires separate authorisation for each identity; being signed into one account does not give you authority over another. Report suspected compromise promptly and use available session-revocation controls.

04Service scope and availability

Upmanch provides supported social features such as profiles, posts, reels, stories, interactions, discovery and account controls. Communities, messaging, business features or other functions may depend on availability and platform settings. We may adjust features, compatibility, upload limits or security controls to maintain the service.

Do not rely on a feature that is not presented as available. We do not guarantee continuous uptime, a particular audience size, promotion, engagement or earnings. Maintenance, network conditions, device differences and service-provider failures can affect use. Keep an independent copy of important original work.

05Your content and the permission you give us

You retain ownership of the original content you create. You must have the rights and permissions needed to upload every part of a post, including music, footage, photos, graphics and a person’s image or voice. A credit, watermark or public availability does not automatically give you a licence.

You grant Upmanch a non-exclusive, worldwide, royalty-free permission to store, reproduce, process, resize, transcode, display and deliver your content as needed to operate the service and the features you select. We may involve service providers for those operations. This permission does not transfer ownership or grant unrelated commercial exploitation rights. Removal remains subject to technical processing, lawful retention and copies independently retained by recipients.

06Audience settings and privacy responsibilities

Review the audience and interaction settings available before publishing. Public content can be seen and shared by others. Restricted audiences and blocking limit supported in-service access, but recipients may copy information and off-platform copies cannot always be recalled.

Do not publish private information about another person without a lawful basis and appropriate permission. Do not upload identity documents, passwords, recovery codes or financial credentials as ordinary posts. You are responsible for the content you choose to disclose, while Upmanch remains responsible for the obligations that apply to its own processing.

07Reels, audio, sharing and downloads

Only upload or reuse audio and video you are entitled to use. A reel appearing on Upmanch is not evidence that its music or other material is licensed for your reuse. Download availability depends on both platform policy and the creator’s supported preference.

An authorised download may include an Upmanch watermark and the creator’s username. Downloading grants no ownership and no additional licence beyond the rights the creator or applicable law provides. Do not remove attribution to deceive viewers, reupload another person’s work as your own, or use downloads to evade a restriction. Third-party sharing destinations have their own rules.

08Prohibited conduct

Use Upmanch lawfully and respectfully. The Community Guidelines explain prohibited content and behaviour, including exploitation, credible threats, targeted harassment, hate, privacy violations, fraud, unlawful activity, deceptive impersonation and infringement.

Do not interfere with the service or manipulate its integrity.

• Do not steal credentials, bypass access controls, probe private data without authorisation, distribute malware, or disrupt availability.
• Do not use unauthorised automation, fake accounts, purchased engagement, spam or coordinated reporting to mislead people or punish an account.
• Do not evade a suspension, recreate prohibited content to defeat a moderation decision, or abuse a support or appeal process.
• Do not use Upmanch to promote unlawful transactions, unlawful gambling, financial deception or exploitation of minors.

09Authenticity and synthetic media

Do not deceive people about who created content, when an event happened, who is speaking, or whether a person endorsed a statement. Clearly disclose realistic synthetic or materially manipulated media when viewers could mistake it for an authentic person or event. Ordinary editing must not be used to falsify evidence or misrepresent another person.

Satire, commentary and creative work still have to respect safety, privacy and intellectual-property rules. Labelling content does not make prohibited exploitation, fraud or harmful impersonation acceptable. Verification indicates an approved account status, not that every post is accurate or endorsed by Upmanch.

10Communities and organisational accounts

Owners and authorised moderators must manage their spaces consistently with these Terms and the Community Guidelines. They may set additional membership or posting rules, but cannot authorise prohibited activity or claim powers the platform has not granted them.

State an organisation’s identity and affiliation accurately. Do not imply that Upmanch endorses a community, business, product, religious or political viewpoint merely because it appears on the service. Membership permissions and moderator access should be used only for the purpose for which they were granted.

11Reporting, moderation and enforcement

We may investigate reports and take proportionate action to protect people, enforce policies or comply with applicable law. Action can include removal or restricted visibility of content, limits on features, or account restrictions supported by the platform. Serious threats or unlawful activity may require immediate action or a lawful disclosure.

Decisions consider the available context, severity, repetition, credible evidence and legal obligations. A high number of reports does not by itself establish a violation. We do not promise that every report will lead to removal, and we may withhold details that would compromise another person’s privacy or an investigation.

12Reviews, copyright and grievances

If you believe a decision is incorrect, contact support@upmanch.com or use Contact Support. Include the affected username, content reference, decision or request reference, and the reason for review. Supply relevant context rather than submitting duplicate requests or threatening another person.

For a rights complaint, identify the work or right you control, the exact content or link in question, your authority to act, and a way to contact you. Do not knowingly file a false complaint. We may request additional information or proof of authority and handle the matter under the applicable review and legal process. These channels do not limit any external remedy available to you by law.

13Charges and commercial activity

Standard social account features are currently provided without a subscription charge. Upmanch does not promise that publication, verification or engagement will generate income. Do not treat a request from another user as an official Upmanch payment request.

Any paid service must disclose its price, renewal or cancellation terms and relevant conditions before a purchase. The Refund Policy and applicable consumer rights govern eligible payment questions. A business or creator remains responsible for truthful commercial claims, advertising disclosures, licences and any independent transaction it arranges.

Where offered after identity approval, new verification subscriptions are purchased only in the Upmanch Android app through Google Play Billing or in the iOS app through Apple In-App Purchase. The app shows the store price, billing period and automatic renewal terms before confirmation. Existing complimentary badges are not automatically charged. Manage or cancel renewal in the store account used to purchase the subscription; deleting the app or Upmanch account does not cancel store billing. Confirmed access continues until its valid end date unless refunded, revoked or restricted for safety. Restore purchases using the same store and Upmanch accounts. Existing web-provider subscriptions can still be managed from Verification. Payments do not override identity review, account restrictions, suspension or revocation.

Sponsored spotlight sells an exact scheduled placement window, not guaranteed impressions or endorsement. Only an approved winning bidder is asked to pay. Bid deadlines, reserve prices, winner-payment deadlines, moderation and cancellation conditions are governed by the Sponsored spotlight terms and Refund Policy. Do not submit political advertising or regulated-product promotions without a separately reviewed approval process. User blocks, privacy restrictions and moderation remain effective during paid delivery.

14Ending use and account restrictions

You may permanently delete your account and associated data, or clear activity data while keeping your account, at upmanch.com/delete-account or through Settings → Account → Delete account and data. Contact support@upmanch.com for help or a specific data request. Signing out, removing the mobile application or clearing storage is not the same as deleting an account. Content, legal holds, security events, backups and recipient copies may have distinct retention requirements described in the Privacy Policy.

Upmanch may restrict access when needed to address a material policy violation, safety risk, compromised account or legal requirement. Where appropriate, review can be requested. Do not use another account to bypass a restriction. A guardian’s withdrawal of required consent can also prevent an under-18 account from continuing to use the service.

15Responsibility and limits

User content and independent external services are not guaranteed to be accurate, safe or suitable. Upmanch is not a substitute for professional medical, legal, financial or emergency assistance. Assess a claim before acting on it and seek qualified help when the consequences are significant.

To the extent permitted by applicable law, the service is provided on an ‘as available’ basis, and we do not promise uninterrupted operation or any particular outcome. Nothing excludes a liability, remedy or consumer right that cannot lawfully be excluded. Each party remains responsible for its own unlawful conduct and applicable obligations; these Terms are not a blanket waiver of Upmanch’s responsibilities.

16Applicable law and disputes

These Terms are intended for Upmanch’s India-focused service and are governed by the laws of India to the extent applicable. Mandatory protections and jurisdiction rules that apply to you remain effective. You retain the consumer, statutory complaint and judicial remedies that applicable law provides.

Contact support@upmanch.com to explain a dispute or grievance so it can be reviewed. If the issue cannot be resolved, the competent court, regulator or statutory review body is determined by applicable law. Contacting support does not require you to give up an available legal remedy.

17Changes and contact

We will update the date when these Terms change and provide appropriate notice of material changes. If new terms require fresh acceptance, that must be obtained through the relevant process. Changes do not retroactively excuse a breach of applicable law or remove a right you already have.

The registered service name is Upmanch. Direct Terms, account, privacy or safety questions to support@upmanch.com. If you cannot sign in, email remains available as the public contact route. A response may require proportionate verification before private account information is disclosed.