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Account help & support

Secure your account and sign out of devices

Protect your login and respond to suspected unauthorised access.

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Protect your credentials

Use a unique password and protect the email account that receives recovery messages. Keep your phone locked and install updates from trusted sources. Upmanch support does not need your password or sign-in code in a support request. A badge, logo or urgent message is not proof that a sender represents Upmanch.

Sign out everywhere

  1. Open Settings → Security.
  2. Choose Sign out of all devices and review the confirmation.
  3. Confirm to revoke access for the current Upmanch account, including this device.
  4. Sign in again on devices you trust. Saved account-switching authorisations for that account must be established again.

If you suspect compromise

If signing out fails because of a connection error, retry and wait for confirmation. Closing the app is not the same as revoking sessions.

  1. Secure your email account, then reset your Upmanch password.
  2. Review your profile and recent activity for changes you did not make.
  3. Contact support with the approximate time and relevant activity references.
  4. Do not send credentials or download a tool suggested by an unverified sender to recover the account.