Account help & support
Secure your account and sign out of devices
Protect your login and respond to suspected unauthorised access.
On this page
Protect your credentials
Use a unique password and protect the email account that receives recovery messages. Keep your phone locked and install updates from trusted sources. Upmanch support does not need your password or sign-in code in a support request. A badge, logo or urgent message is not proof that a sender represents Upmanch.
Sign out everywhere
- Open Settings → Security.
- Choose Sign out of all devices and review the confirmation.
- Confirm to revoke access for the current Upmanch account, including this device.
- Sign in again on devices you trust. Saved account-switching authorisations for that account must be established again.
If you suspect compromise
If signing out fails because of a connection error, retry and wait for confirmation. Closing the app is not the same as revoking sessions.
- Secure your email account, then reset your Upmanch password.
- Review your profile and recent activity for changes you did not make.
- Contact support with the approximate time and relevant activity references.
- Do not send credentials or download a tool suggested by an unverified sender to recover the account.

